General Liability Claim Checklist:

What to Do When an Accident Involves Bodily Injury or Property Damage

Use this claim checklist when someone other than a fair employee experiences bodily injury during an accident or when property not owned by the fair is damaged. You’ll also find a copy of this checklist under General Liability, Tab 2, in your fair’s Red Book (Claim and Loss Reporting Guide), supplied to you by California Fair Services Authority (CFSA).

If you have questions regarding General Liability claims or one of the steps listed here, please contact Eugene Chang, CFSA’s General Liability Claims manager, at (916) 263-6171 or

Here’s what to do in the event of an accident:

Provide all appropriate First Aid or take steps to prevent further property damage.

If possible, interview the injured/involved person:
Obtain the information necessary to complete both sides of the General Liability Accident Report Form (Other than Motor Vehicle). Include a version of what happened from the point of view of the involved party(ies), in addition to your own observations of what their injuries appear to be and their physical appearance (e.g. Do they appear to have been drinking? If they slipped on a spilled substance, are their clothes wet? What type of shoes are they wearing?). Do not promise to pay any bills.

Inspect the scene of the accident; if injuries are serious, preserve evidence.
We never know when injured parties may try to exaggerate their claims or take advantage of their injuries. Because of this, except for the most minor accidents, someone should be dispatched to the scene of the incident. Note in detail any conditions related to the accident (e.g. the nature and size of any spill, the size and depth of a pothole, available lighting). Fully identify any witnesses and document their versions of what happened. (Friends and relatives could change their story later.) Photos of the scene, especially if the fair or event is about to end, are very helpful.

Label and save any physical evidence.

Complete a General Liability Accident Report Form (Other than Motor Vehicle).
Be sure to identify who at the fair has the most knowledge about the incident, the specific location of the incident on the grounds and all involved persons. Also note if the injured party was a participant in an event.

Send the completed Accident Report to:
California Fair Services Authority
Liability Claims Department
P.O. Box 15518
Sacramento, CA 95852-0518
Fax: (916) 263-6159
(Make sure you retain a copy for your files.)
Most important, send in your report as soon as possible; don’t wait until the end of the fair or for missing information to send in your report. Should the involved party contact us a day or two after the incident, we need to have your accident report for reference.

Attach copies of any related contract and proof of insurance to your report.
If copies will be available later, send them when you get them to California Fair Services Authority (CFSA). Make sure you include the injured person’s name for reference.

Immediately report accidents involving serious injuries
to CFSA’s Claims Department, attn: CFSA’s Executive Director Rebecca Desmond (916) 263-6161 during normal business hours.

After normal business hours, please call (916) 921-2213 for key contact information.