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General Liability Claim Checklist:
What to Do When an Accident Involves Bodily Injury or Property Damage
Use this claim checklist when someone other than a fair employee
experiences bodily injury from an accident or when property not
owned by the fair is damaged. You'll also find a copy of this checklist
under General Liability, Tab 2, in your fair's Red Book (Claim and
Loss Reporting Guide), supplied to you by California Fair Services
Authority (CFSA).
If you have questions regarding General Liability claims,
contact Rosalyn
Johnson.
Here's what to do in the event of an accident:
Provide all appropriate first aid or take steps to prevent
further property damage.
If possible, interview the injured person:
Obtain the information necessary to
complete both sides of the "Accident
Report (Other than Motor Vehicle)."
Include a version of what happened from the
point of view of the involved party(ies), in addition
to your own observations of what their injuries
appear to be and their physical appearance (i.e.
Do they appear to have been drinking? If they slipped
on a spilled substance, are their clothes wet? What
type of shoes are they wearing?). Do not promise
to pay any bills.
Inspect the scene of the accident; if injuries are serious,
preserve evidence. We never know when injured
parties may try to exaggerate their claims or take
advantage of their injuries. Because of this, except
for the most minor accidents, someone should be
dispatched to the scene of the incident. Note in detail
any conditions related to the accident (i.e. the nature
and size of any spill, the size and depth of a pothole,
available lighting). Fully identify any witnesses
and document their version(s) of what happened.
(Friends and relatives could change their story
later.) Photos of the scene, especially if the fair or
event is about to end, are very helpful.
Label and save any physical evidence.
Complete an Accident Report (Other
than Motor Vehicle). Be
sure to identify who at the fair has the most
knowledge about the incident, the specific location
of the incident on the grounds and all involved
person(s). Also note if the injured party was a
participant in an event.
Send the completed Accident Report to: California
Fair Services Authority Liability Claims Department:
P.O. Box 15518 Sacramento, CA
95852-0518. Fax: (916) 263-6159.
(Make sure you retain a copy
for your files.) Most important, don't
wait until the end of the fair or
for missing information to send in your report.
Attach copies of any related contract and proof
ofinsurance to your
report. If copies will be
available later, send them when you
get them to
California Fair Services Authority
(CFSA). Make sure
you include the injured person's
name for reference.
Immediately report accidents involving serious
injuries to CFSA's Claims
Department to Rosalyn
Johnson at (916) 263-6171 during
normal business hours. After normal business hours, call (916)
921-2213 for further instructions.
Claim
Checklist